Terrible customer service by staff. I bought a gallon of paint that was a reject color by another customer and half-price. Got the can home, had to use a vice grip to remove lid, and found can was completely rusted out inside. Elaine would not give a refund, even though she said they usually open cans to check them out before they're sold. This can was not opened and inspected, so I wasted $18. I've received poor service from other staff in the store who actively avoid helping customers with questions and products. I recommend going to any other hardware store in the area to avoid unfriendly and generally unhelpful customer service at this store.
Great folks. Ordered for us many times and great customer service.
Hardware Hank Shelby Paint Hardware is a US Hardware Store based in Shelby, Montana. Hardware Hank Shelby Paint Hardware is located at 105 Central Ave, Shelby, MT 59474, USA.
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